Shipping & Delivery Policy

Shipping & Delivery Policy
Avlon International
India’s Trusted Luxury Cosmetic Brand Since 2005

At Avlon International, we are committed to delivering your favorite cosmetics safely and on time. This Shipping & Delivery Policy outlines the key information regarding our dispatch process, shipping methods, delivery timelines, and more.

📦 Order Processing Time

• Order Confirmation: You will receive a confirmation email/SMS as soon as you place your order.
• Processing Time: All orders are processed within 1–2 business days.
• Business Days: Monday to Saturday (excluding public holidays).
• Note: Orders placed on Sundays or public holidays will be processed the next working day.

🚚 Shipping Methods & Delivery Partners

To ensure fast and secure delivery, we work with some of India’s most reliable logistics providers:

• Blue Dart
• Delhivery
• DTDC
• Ekart
• India Post (for remote and rural areas)

⏳ Estimated Delivery Time

Please note: These are estimated timelines. Actual delivery may vary based on location, courier load, weather conditions, or festive traffic.

📦 Undelivered Orders

If a delivery attempt fails due to unavailability, incorrect address, or non-response:

• We can re-ship the order with an additional delivery charge.
• Refunds are not issued for undelivered orders caused by customer error.

🔍 Order Tracking

Once your order is dispatched, you will receive:

• A tracking number
• A tracking link to monitor your parcel in real-time

For tracking help or updates, feel free to contact our support team.

🛡️ Packaging & Product Safety

• Every product is packed using tamper-proof, damage-resistant materials.
• All parcels undergo quality checks before dispatch.
• Fragile items like nail polish and glass containers are cushioned to ensure safe transit.

⏱️ Possible Shipping Delays

While we strive for punctual delivery, delays may occur due to:

• Natural disasters (floods, heavy rain, etc.)
• Political events or transport strikes
• Public holidays or festive rush
• Courier delays beyond our control

We’ll keep you informed and aim to resolve any delays swiftly.

🌍 Shipping Coverage

We currently deliver across India, including:

• All Metro Cities
• Tier 2 & Tier 3 Cities
• Towns & Villages via India Post

International shipping is not available at the moment, but we’re working to expand our reach soon.

🏠 Delivery Address Guidelines

To ensure smooth delivery, please:

• Provide a complete and accurate address
• Add landmarks or building names if possible
• Use a valid contact number and email ID

❓ Have Questions?

For any shipping or delivery-related queries, contact us:

📞 Call or WhatsApp: +91 88105 67775
📧 Email: support@avloninternational.com
🕘 Business Hours: 10:00 AM to 6:30 PM (Monday to Saturday)
⌛ Response Time: Within 24 business hours

🧡 Your Satisfaction, Our Priority

At Avlon International, we promise reliable and safe delivery of our premium cosmetics. Your trust is our pride, and your satisfaction is our goal.

This Shipping & Delivery Policy is effective from [Insert Date] and may be updated periodically. Please check this page for the latest information before placing an order.

Avlon International – Where Beauty Begins with Trust